The reel arrived the first time and immediately had issue. The anti reverse switch broke after switching it back forth. pennoutlet.com seller was contacted and had sent a new reel immediately two days after requested. This was very welcome and earned much credit with me. Out the box this product is very light. Not as smooth as some of my other reels, but surprisingly after a day of playing with it and fanangling it seems to have become buttery smooth. The reel spool has a rubber banding that sits flush in a receess, allowing braid to be tied directly. Due to the large capacity a mono backing was used. The bail doesn't automatically shut, which is an absolute must in my eyes. The bail detent holds open and closes with authority. The line lay was perfect and precise out of the box. The biggest strength of this reel is how ridiculously light it is. Using a polymer and carbon fiber accents for weight savings. Some may not be happy with the choice as polymer seems less durable than metal, but the same was said about Glock when it first came around. Paired with a St. Croix Mojo surf in the 9" length, the rod was very very light and will allow for all day casting with minimal fatigue. I look forward to using this and putting it to the test.